» CHAPTER ONE INTRODUCTION 1.1 Background of the Study Employees are considered the human capital of organizations due to their possession of valuable skills, experience, abilities, and cumulative tacit knowledge that have economic value for companies. However, certain types of labour are more prod…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study Workplace violence is a major concern when it comes to the health and safety of employees in the workplace. Richards (2018), assert that workplace violence include instances where employees experience mistreatment, intimidation, or physical agg…Continue Reading »
» CHAPTER ONE INTRODUCTION Background of the Study The introduction of digital banking into the Cameroonian service industry over the past decade has diversified and revolutionized the sector by offering consumers various choices for accessing banking services. Consequently, digital banking has e…Continue Reading »
» AN INVESTIGATION INTO THE CONSEQUENCES OF WORKPLACE BULLYING ON THE PSYCHOLOGICAL WELL BEING OF FEMALE STAFF IN THE CAMEROONIAN HOSPITALITY SECTOR CHAPTER ONE INTRODUCTION 1.1 Background of the Study Workplace bullying continues to be a troubling occurrence in today's business environment, negati…Continue Reading »
» AN IN DEPTH STUDY ON THE EFFECT OF ORGANIZATIONAL CULTURE ON SECRETARIES' JOB PERFORMANCE IN PUBLIC SERVICE IN CAMEROON CHAPTER ONE INTRODUCTION Background of the study Human resources are the most valuable assets of any organisation (Ubeh, 2021). Effective employee management is imperative …Continue Reading »
» AN IN DEPTH STUDY ON THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON CUSTOMER SATISFACTION IN DANGOTE INDUSTRIES LIMITED IN CAMEROON CHAPTER ONE INTRODUCTION Background of the study Customers hold significant value and ought to motivate a business to achieve success. Furthermore, the in…Continue Reading »
» AN IN DEPTH ANALYSIS ON THE FACTORS INFLUENCING THE IMPLEMENTATION OF STRATEGIC MANAGEMENT IN SMALL SCALE BUSINESSES IN CAMEROON CHAPTER ONE INTRODUCTION 1.1 Background of the Study For both large and small enterprises to survive, strategic management is essential. A serious realization in the…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study Workplace mistreatment refers to a type of inappropriate behavior that is relatively mild and lacks clear intentions to harm the target. This conduct violates established workplace norms centered around mutual respect (Cortina et al., 2021). Wo…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study It is believed that the most crucial practice that sets organizations apart from one another is strategic management. Also, it appears to be the key to accomplishing organizational vision, strategy, and objectives. While, it seems that a lot of…Continue Reading »
» CHAPTER ONE INTRODUCTION Background of the study Customer relationship management is the comprehensive management of the interactions between a business and its customers. It encompasses all aspects of engagement, including sales and service related activities. This approach is a practical impl…Continue Reading »
» CHAPTER ONE INTRODUCTION Background of the study The implementation of advanced office technology, such as computers, word processors, and other information technology resources, along with the adoption of modern management techniques, has revolutionised traditional work practices in the office…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study Effective job training and development programmes have a crucial role in employee retention across firms and organizations (Samuel & Chipunza, 2019). Employee retention is crucial in the global setting as it significantly contributes to the lon…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study The performance of an organization is a vital feature that frequently relies on its employees. Rita, Namsonge, and Kabare (2018) assert that organizations have prioritized the implementation of employee retention strategies in order to enhance ove…Continue Reading »
» CHAPTER ONE INTRODUCTION Background of the Study In the modern era, digital banking services have become a significant trend in the banking sector. Chikoko and Munongo (2018) define digital banking as the use of the internet, mobile phones, and other electronic mediums to deliver banking services…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study The hospitality industry heavily depend on employee collaboration, commitment and a supportive environment incing emotional, informational, and instrumental support (Ali et al., 2020). Robert (2018) defines workplace mistreatment as situations whe…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study Workplace mistreatment, encompassing harassment, bullying, and discrimination, leads to the development of a hostile work environment. This environment is well recognised as a significant risk factor for employess, as it negatively impacts thei…Continue Reading »
» CHAPTER ONE INTRODUCTION Background of the Study Gambling is an activity that has been found to have significant negative impacts on the health, study habits, and educational achievements of individuals who engage in it. Additionally, it has been linked to some criminal activities (Oyebisi, Alao …Continue Reading »
» AN ASSESSMENT ON THE IMPACT OF DOUBLE TAXATION ON BUSINESSES IN CAMEROON CHAPTER ONE INTRODUCTION Background of the Study The private sector is crucial in guaranteeing sustained growth and development in any economy. The private sector, characterised by individual and organisational ownership and…Continue Reading »
» AN ASSESSMENT OF THE PATTERNS OF WORKPLACE VIOLENCE AND ITS EFFECT ON THE PSYCHOLOGICAL WELL BEING OF NURSES IN HÔSPITAL GÉNÉRAL DE YAOUNDÉ CHAPTER ONE INTRODUCTION 1.1 Background of the Study Workplace violence refers to any instance or indication of physical aggression, psychological abuse,…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study In the current highly competitive business environment, organizations make significant efforts to acquire and retain exceptional individuals who can contribute to their achievements. Although financial compensation and job duties are important …Continue Reading »
» A CRITICAL INVESTIGATION OF THE IMPACT OF WORKPLACE MISTREATMENT ON EMPLOYEES' PERFORMANCE IN CAMEROON ( A CASE STUDY OF DANGOTE CEMENT CAMEROON) CHAPTER ONE INTRODUCTION 1.1 Background of the Study Mistreatment represents a grave manifestation of discrimination characterized by unwelcome and n…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study Job design originated with the rapid scientific and industrial progress in the early 20th century, coinciding with the rise of mass production and assembly line operations. With the increasing specialization of tasks, the importance of having a…Continue Reading »
» A CRITICAL ASSESSMENT OF THE INFLUENCE OF WORK LIFE BALANCE ON EMPLOYEE RETENTION IN TELECOMMUNICATION COMPANIES IN CAMEROON (MATRIX TELECOMS) CHAPTER ONE INTRODUCTION 1.1 Background of the Study Work is a crucial component of life, offering individuals a sense of accomplishment, acknowledgment…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the Study Small and medium sized enterprises (SMEs) are widely acknowledged as a crucial component of economic dynamism and are increasingly acknowledged as significant drivers of economic development, productivity, innovation, and employment (Hisrich, 2…Continue Reading »
» CHAPTER ONE INTRODUCTION Background of the study The secretary is responsible for coordinating the operations of an organization's processes and procedures that facilitate the efficient administration of organisational affairs. These encompass, among other things, the process of selecting new d…Continue Reading »
