» ABSTRACT The researcher examined the of customer and employee relationship on the management of Hospitality industry both privately owned and publicly owned establishment in Asaba Delta State. The objective is to determine whether cordial relationship exist between customer and employees in Hospit…Continue Reading »
» TABLE OF CONTENTS Cover page i Title page ii Declaration iii Certification iv Dedication v Acknowledgements vi Abstract vii Table of contents viii CHAPTER ONE: 1.0 Introduction 1 1.1 Background to the Study 1 1.2 Statement of Problem 3 1.3 Objective of the Study 5 1.4 Research Questions 6 1.5 Resear…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1 Background of the study The Power supply whether to large corporations or SMEs is a very critical factor for ensuring performance. Access to a reliable power supply is widely considered as vital to the operations of most small and medium scale businesses. Surveys suggest…Continue Reading »
» CHAPTER ONE 1.1 ... 1.2 STATEMENT OF THE PROBLEM In the high confusion and tumults of the modern business environment globally, economic hardship has affected most compared and industries are at the edge of distress, some have flowed while others manage to keep afar. However, the effect of…Continue Reading »
» CHAPTER ONE BACKGROUND TO THE STUDY 1.1 INTRODUCTION 1.2 1.3 Statement of the Problem In a bid to house a competitive edge over another in the fast food industry, competitors applying different marketing strategies to win the marketing battle. Some develop their strategy by redu…Continue Reading »
» CHAPTER ONE 1.1 ... 1.2 Statement of Problem A motivational problem exist within organizations where there is a discrepancy between expected and achieved result, the discrepancy is due to a lack of effort rather than lack of ability. The major cause of dissatisfaction among worker are enum…Continue Reading »
» ABSTRACT The study set out to assess the effect of organizational change and employees` commitment. Data for the study was elicited from a sample of 300 employee of Beta Glass PLC in Delta State. Data collection was done with the aid of a structured questionnaire with items measured in Linkert type …Continue Reading »
» ABSTRACT The study investigated performance appraisal and organizational effectiveness with a view to assessing the impact of performance on firm’s productivity, employees’ satisfaction and adaptability. To actualize these objectives, the study adopted the survey research design, involving the d…Continue Reading »
» CHAPTER ONE INTRODUCTION 1.1. Background of the Study Since the advent of organizational use of information technologies (IT), the responsibility to acquire, implement and maintain technology investments has belonged to the specialists within Information Systems departments. Yet current…Continue Reading »
» ABSTRACT The dynamic role of Small and Medium Scale Enterprises (SMEs) in developing countries have been highly emphasized. These enterprises have been identified as means through which the rapid industrialization and developmental goals of these countries can be realized. This project work explores…Continue Reading »
» ABSTRACT Promotional mix variables differ in effectiveness in generating consumer interest and influencing purchase decision. In this study, an attempt is made to evaluate the effectiveness of advertising, one of the promotional mix element used by NASCO group of companies, Jos. Current, NASCO h…Continue Reading »
» Abstract This study investigates the effect of Total Quality Management (TQM) in enhancing the profitability of business organizations. Variables used to capture Total Quality Management (TQM) are management commitment through leadership, Quality control, inspection, employee training, customer focu…Continue Reading »
» HAPTER ONE INTRODUCTION 1.1 Background to the study Conflict in an organization is a s…Continue Reading »
» CHAPTER ONE 1.0 INTRODUCTION The concept capital management in brewery industries is concerned with what working capital initiate, which are; cash, marketable security, debtor and inventories In recent times, many industries especially in brewery industries a…Continue Reading »
» CHAPTER ONE 1.1 GENERAL BACKGROUND TO THE SUBJECT MATTER This project introduces planning as an important tool to management of small scale business with a case study of PETER VENTURE. It is located at No. 6 Isiokpo Awada Layout, Onitsha – Anambra Sta…Continue Reading »
» CHAPTER ONE 1.1 GENERAL BACKGROUND OF THE SUBJECT MATTER. One element that is very important in any organization is price. Pricing is an important strategic issue because it is related to the product positioning. It also affects other marketing mix elements, such as product …Continue Reading »
» CHAPTER ONE GENERAL BACKGROUND OF THE STUDY Having realized the prospects and problems of managers in business organization, the research work is primarily aimed at bringing to the notice of business organization and private individual the inv…Continue Reading »
» CHAPTER ONE 1.1 BACKGROUND OF THE STUDY Hotel Industry is defined as the establishment responsible for provision of food, drinks and accommodation to guests who are willing to pay for services rendered to them and who are in the state to be received. It occupies a significant place in industrial…Continue Reading »
» CHAPTER ONE 1.1 BACKGROUND OF THE SUBJECT MATTER There is no double that industry is one of the most important sectors of the economy. The fact that a major share of the nations yearly budget goes to the industrial sector remains a testimony. InNigeriaindustrialization, virtuall…Continue Reading »
» CHAPTER ONE 1. INTRODUCTION 1.1 General Background to the subject matter There was Hills in Udi near Enugu in the then Anambra state. It was in 1909 that one of the most important minerals called ‘coal’ was discovered. Although furt…Continue Reading »
» CHAPTER ONE 1.1 GENERAL BACKGROUND OF THE SUBJECT MATTER The president of manufacturing association ofNigeria, Rufus Giwa (2000.P16) defines industry thus “Industry particularly, manufacturing is the motive force for development. Infact, industrialization is more than engine…Continue Reading »
» CHAPTER ONE INTRODUCTION The management policy has become pervasive as an integral part of an employee in most federal parastatals. The effect of the current economic recession on the nation have become so tense that the salary earned by employees can no longer accommodate the numerous…Continue Reading »
» CHAPTER ONE 1. INTRODUCTION 1.1 General Perspective! Background of the Subject Matter One of the outcomes of industrial revolution is the increase in the size of viable businesses. This, in its wake has br…Continue Reading »
» CHAPTER ONE 1.0 INTRODUCTION 1.1 BACKGROUND OF THE STUDY The environment is a major source of uncertainly to a business manager, and as such both influences the design of any organisation and the configuration of organizational structure. Therefore, without a thoroug…Continue Reading »
» THE ROLE OF COMMUNITY RELATION ON THE CORPORATE IMAGE OF AN ORGANIZATION CHAPETR ONE 1.0 INTRODUCTION 1.1 Background of the study 1.2 Statement of problem 1.3 Objective of the study 1.4 Research Hypotheses 1.5 Significance of the study 1.6 Scope and limitation of the study 1.7 Definition of terms 1.…Continue Reading »