1. MODELS OF LIBRARY SERVICE THROUGH THE USE OF COMPUTERS, NETWORKS, AND THE INTERNET OPEN-ACCESS DATA/COLLECTIONS AND ITS VALUE FOR PROVIDING CONTEXT TO LOCAL COLLECTIONS OUTSOURCING OF SERVICES
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Β» Β CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Β User satisfaction is defined as an assessment of a product or service in terms of whether or whether the product or service exceeded their requirements and expectations. Adedibu, and Adio, (1997) defines user satisfaction as evaluating a prodβ¦Continue Reading Β»