1. IMPACT OF LIBRARY SERVICE PROVISION AND USER SATISFACTION IN SPECIAL LIBRARIES IN AKWA IBOM STATE (CASE STUDY OF LAW LIBRARY, UNIUYO)

»   CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY  User satisfaction is defined as an assessment of a product or service in terms of whether or whether the product or service exceeded their requirements and expectations. Adedibu, and Adio, (1997) defines user satisfaction as evaluating a prod…Continue Reading »